Privacy and Cookies Policy

This Privacy and Cookies Policy aims to inform users of the website www.ruga.pt about how their personal data is collected, used, processed and protected, as well as about the use of cookies, in accordance with applicable national and European legislation, namely the General Data Protection Regulation (GDPR) .

1. Protection of Personal Data

The personal data provided by customers when using the website is strictly necessary for order processing, invoicing, contract management, product delivery, and communication with the customer.

Failure to provide the required information may make it impossible to process the order , leading to its cancellation.

When registering or making a purchase on the website, the customer agrees to provide true, accurate, complete and up-to-date information. Providing false or inaccurate data constitutes a violation of the General Terms and Conditions and the Terms of Use of the website.

RÜGA is authorized to process the personal data provided by customers using computer systems, adopting appropriate technical and organizational measures to guarantee its security, confidentiality, and integrity.

2. Data Subject Rights

Under current legislation, the client, as the data subject, has the right to:

• Access your personal data;

• Request the correction, update, or deletion of data;

• To request the limitation of or opposition to treatment;

• Request confirmation that your personal data is being processed;

• Exercise the right to data portability, where applicable.

These rights may be exercised at any time by contacting RÜGA through the means provided on the website.

3. Commercial Communications

RÜGA may send commercial communications by email, including information about new products, promotional campaigns, sales, exclusive offers or other relevant content.

The customer may, at any time, withdraw their consent to receive these communications by changing their preferences in their customer account or by requesting that the communications cease being sent through the means indicated in the communications received.

4. Data Transmission to Third Parties

In the course of its business, RÜGA may need to transmit personal data to third parties that provide services essential to the normal operation of the website and the execution of commercial transactions, namely:

• Financial and payment entities;

• Entities dedicated to preventing and combating fraud;

• Logistics operators, carriers and delivery services;

• Customer support services;

• Entities responsible for analyzing and validating transactions.

This data transmission will be carried out exclusively for the aforementioned purposes , ensuring that the third parties involved comply with legal obligations regarding data protection.

5. Data Preservation

Personal data will be kept only for the period strictly necessary for the purposes that motivated its collection or for the legally required periods, and will subsequently be securely deleted or anonymized.

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Cookie Policy

6. Use of Cookies

The website www.ruga.pt uses cookies in order to improve the functionality, performance and browsing experience of users.

By browsing this website, the user consents to the use of cookies , in accordance with this Policy, unless they disable this option in their browser settings.

7. What are Cookies?

Cookies are small text files containing anonymous information that are stored on the user's access device (computer, tablet, or smartphone) via the browser whenever a website is visited.

These files allow the user's device to be recognized on future visits, facilitating access to certain features and improving the user experience of the website.

8. Purpose of Cookies

Cookies are widely used for:

• To ensure the correct functioning of the websites;

• To allow for faster and more efficient navigation;

• Remember user preferences;

• To collect statistical and analytical information about the use of the website, anonymously;

• To support the management and continuous improvement of the website.

9. Cookie Management

Users can manage, limit, or disable cookies at any time through their browser settings.

However, disabling cookies completely or partially may compromise the proper functioning of certain website features or limit the browsing experience.

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10. Final Provisions

RÜGA reserves the right to update or modify this Privacy and Cookies Policy at any time, with any changes being duly published on the website.

We recommend that you consult this Policy regularly to stay informed about how your personal data is handled.